Customizing WooCommerce email templates for eSIM sales
Introduction#
This guide provides step-by-step instructions for customizing your email templates using the WooCommerce plugin. The goal is to help you improve the design of the emails sent to your customers and ensure they include a reference to the "My eSIM" page. This page lets your customers find and manage their purchased eSIMs and access installation guides.Prerequisites#
Before customizing the email templates, ensure the following steps are completed:1. Create the "My eSIM" page#
Retrieve the link to the "My eSIM" page (a screenshot will be provided showing where to find it).
2. Install an email customization plugin#
Ensure the plugin you install allows WooCommerce email customization.
Steps to customize email templates#
Log in to your WooCommerce admin dashboard.
Navigate to WooCommerce > Settings > Email templates.
A list of email templates will be displayed.
2. Identify the emails to modify#
You need to modify the following two email templates:Processing order – Used for online payments such as credit cards, PayPal, etc.
Order on-hold – Used for offline payments such as bank transfers or cash on delivery.
3. Edit the email templates#
Click the "Manage" button for each email template.
Locate the section where order details are displayed.
Add a new section to inform the user where they can find their eSIM details.
4. Add a button or link to "My eSIM" page#
Use the email template engine to add a button or hyperlink.
Configure the link to direct users to the "My eSIM" page.
Screenshots will be provided to illustrate the setup.
5. Match the email design to your website branding#
Adjust the colors, fonts, and layout to match your website’s theme.
Most email customization plugins provide options to modify:Background and text colors
6. Save and preview the changes#
After making the modifications, save the template.
Use the Preview option to see how the email will appear to customers.
If the preview looks good, proceed with sending a test email.
7. Test the emails#
Place a test order using different payment methods (online and offline) to verify the correct email templates are triggered.
Check that the button/link to the "My eSIM" page works correctly.
Make further adjustments if necessary.
Conclusion#
By following these steps, you ensure that your customers receive well-designed emails that include a direct reference to the "My eSIM" page. This improves the user experience and helps customers easily access their purchased eSIMs and installation instructions.For further assistance, refer to our support documentation or contact our partner support team.Modified at 2025-04-02 12:54:31
