Airalo Developer Platform
  1. OVERVIEW
Airalo Developer Platform
  • OVERVIEW
    • Introduction
    • Partner with Airalo
    • Attribute descriptions
    • FAQ
    • User journeys
      • Purchase journey
      • Top-up journey
    • Guides
      • How to set up a brand for eSIMs Cloud link sharing
      • How to get the eSIMs Cloud sharing link through API
      • How to generate the QR code for an eSIM
      • eSIM installation methods for API Partners
  • REST API
    • Introduction
    • Rate limits
    • Error handling
    • Guides
      • Step #1 - Authentication
    • Quick start
      • Request access token
      • Get packages
      • Submit order
      • Get installation instructions
    • Endpoints
      • Orders List
        • Get order list
        • Get order
      • Top-up flow
        • Get eSIMs list
        • Get top-up package list
        • Get eSIM package history
      • Notification
        • Understanding Webhooks: Asynchronous Communication for Modern Applications
        • Airalo Webhooks Optin and Flow
        • Async orders
        • Low data notification - opt In
        • Low data notification - opt out
        • Get low data notification
        • Credit limit notification
        • Webhook definition
        • Webhook simulator
      • Balance
        • Get balance
      • under development
      • Request access token
      • Get compatible device list
      • Get packages
      • Submit order
      • Submit order async
      • Submit top-up order
      • Get eSIM
      • Get data usage
      • Get installation instructions
      • Update eSIM brand
      • eSIM voucher
      • Refund Request
      • Future Orders
      • Cancel future orders
    • Deprecated
      • Authentication
        • Request Access Token
      • Orders
        • Get Order List
        • Get Order
        • Submit Order
        • Submit Top-up Order
      • eSIMs
        • Get eSIMs List
        • Get eSIM
        • Get Installation instructions
        • Get Data Usage
        • Get Top-up Package List
        • Get eSIM Package History
      • Order Statuses
        • Get Order Statuses List
        • Get Order Status Name
      • Packages
        • Get Packages
      • Compatible Devices
        • Get Compatible Device List
      • Notification
        • Low Data Notification
        • Credit Limit Notification
        • Webhook Definition
        • Webhook Simulator
  • SDKs
    • Introduction
    • SDK vs. REST API
    • Technical notes
  • WOOCOMMERCE PLUGIN
    • Introduction
    • Guides
      • How to install the plugin
      • How to setup the Shop price?
      • Customizing "My eSIM" page colors in WooCommerce
      • How to convert prices into local currency
      • How to finalize the shop setup
      • How to test in sandbox
      • How to go live
      • Customizing WooCommerce email templates for eSIM sales
    • Troubleshooting
  1. OVERVIEW

FAQ

Where can I find the retail and net prices in the responses?
The retail price is returned as “price” in the Get Packages endpoint.
The retail price refers to the price shown on our website for consumers. It represents the minimum selling price for you to use when selling packages.
The net price is provided as “net_price” in every order or package-related endpoint.
This refers to the wholesale price that you will be charged for each transaction and are required to pay.
Keep in mind, the prices in sandbox and production are different.
Are the packages and prices available in the sandbox environment also available in production?
What are the supported languages in the sandbox and production?
Where can I find the complete list of country codes supported by Airalo?
How can I use universal links to support direct installation on iOS?
How often are package prices updated?
How can I purchase a top-up package?
Where can I find the retail and net prices in the responses?
Should I transition from V1 to V2 of the Airalo API?
Can your eSIMs switch between multiple operators automatically?
How can I determine if status and usage information is available for an eSIM package?
How can I generate a QR code?
What Service Network Provider (SPN) will show up when my user tries to install an eSIM purchased through the Partner API?
How do packages with calls and texts work?
How can I send additional parameters in Submit Order / Submit Top-up Order API methods?
What types of errors can occur during eSIM activation?
Does your API support direct installation?
What is a 429 error?
Do users need to activate an eSIM within a specific time period?
Do you store user or customer data?
Can I store eSIM packages?
Are promotional prices on Airalo’s B2C products (airalo.com) applied to API Partners?
What steps to take when an order fails?
How can I find countries in the API partner country code list?
Is the Partner API compatible with WordPress?
How can I test the data usage in sandbox?
Where can I find the SM-DP+ Address and activation code?
Is the list of eSIMs and prices the same on sandbox as on your production environment?
Do you support integration with WooCommerce or other e-commerce platforms like Shopify?
Can I customize the Service Provider Network (SPN) for my users?
Can I build a complete white label experience using the Airalo Partner API?
What does the QR code link return if an eSIM is installed and deleted?
How is the activation policy provided for eSIM packages in the Partner API?
Do my users need to set up an APN to install the eSIM?
Can I register for WhatsApp with the Discover+ package?
How can I access regional packages?
What are the different statuses of eSIM packages?
Where can I find information for the manual and QR code installation methods on iOS and Android devices?
Can I install and activate eSIMs purchased in the sandbox environment?
Is there an order cancellation API available via an endpoint?
How do I set up a brand in the Partner Platform?
How to get the eSIMs Cloud sharing link through API
Modified at 2025-01-09 15:47:02
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